Customer Service
Customer Service
For your business to have an impact for all the right reasons, your customer care needs to be spot on! We offer a range of industry-recognised qualifications for those that are new to working in a customer care environment to those that are responsible for managing customer care services.
By looking at impression and image, problem solving and effective communications, your staff will gain a better understanding of customer service and be able to carry out their jobs in a customer-friendly, positive manner, ultimately improving customer loyalty.
Customer Service Training Courses
WorldHost Principles of Customer Service - Level 2 Award 100% Funded
Customer Service - Level 2 Apprenticeship
Customer Service - Level 3 Apprenticeship
Bespoke solutions for Business
C&G Level 2 Diploma in Customer Service (QCF)
C&G Level 3 Diploma in Customer Service (QCF)
Calming the Storm - Difficult Customer Resolutions
Can't find what you're looking for. Get in touch to find out more about our bespoke training solutions that can be tailored to meet your specific needs.
Upcoming Courses
Course Title | Start Date |
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15/10/2024 |
Customer Feedback
“Working with GCS Training and the provision of this training has been a rewarding and very worthwhile exercise.
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Simon Lockey, ABM University Health Board
Featured Course
The NEBOSH National Certificate in Environmental Management will benefit learners who are seeking to gain a formal qualification in Environmental Management.