Courses

The 18th edition course is a new course that replaces the 17th edition course from July 2018 onward. On January 1st, 2019, all electrical installations are to comply with BS 7671:2018.

This qualification is primarily aimed at candidates who provide advice and guidance support to others. The qualification requires proof of competence across both mandatory and optional units, achieving a total of 21 credits.  

    100% funded  The Level 3 Certificate in Occupational Health and Safety is suitable for managers and supervisors, in all industry sectors, who have responsibilities for health and safety and wish to develop their skills further. It is also suitable for those new to a health and safety role, or health and safety practitioners who wish to progress their career with a professional qualification. This course is accredited by City & Guilds.

This qualification is for learners who wish to develop their skills and knowledge in managing health and safety for the workplace. They will have an autonomous role in their organisation for managing health and safety policy and practice. They will report direct to or be part of the senior management team. 

Our Level 4 higher apprenticeship in data analytics is fully-funded, and is designed for learners with prior IT knowledge, experience or qualifications who have been employed within the technology industry for a number of years. Learners should be in a suitable role working with large datasets or big data.

This apprenticeship is fully-funded, and is suitable for individuals working in, or intending to work, in the healthcare and social care sectors.

This apprenticeship is fully-funded and practice-based, which will assess learners' knowledge and competence to practice in employment. It provides learners with the opportunity to enrich their knowledge and skills, by using mandatory and optional content in settings focused on children and young people.

This apprenticeship is fully-funded and practice-based, which will assess learners' knowledge and practice. The qualification aims to develop the knowledge, understanding, behaviours and skills that underpin Professional Practice within Health and Social Care, enabling learners to become competent within their chosen pathway.

The City & Guilds Introduction to Trainer Skills (7300) provides participants with a sound introduction to the concepts of a systematic approach to training. It’s an intensive course, designed to be delivered over two days, and is ideal for those who train others in organisations.

This apprenticeship is fully-funded, and is designed for learners who are new entrants to roles in which they will be working with IT systems and software in a non-technical capacity.

The NVQ offers a wide range of optional job-specific units including:   Collect and maintain tourism information and provide advice. Display stock and /or manage the receipt of materials. Resolve customer service problems. Build and maintain relationships and customer profiles with customers not present or face to face. Sell tourism and travel services, products or multi-sector air travel. Assist customers prior to and after travelling. Set up and maintain promotional displays and provide related advice. Process travel services bookings and / or complete foreign exchange transactions. Plan and conduct welcoming events or arrange travel itineraries. Assist with travel and tourism problems and emergencies. Lead people on a guided tour and / or manage delivery of a tour. Present a commentary for a guided tour or assist with transfers. Research travel and destination information. Employment rights and responsibilities in the hospitality, leisure, travel and tourism sector. Obtain and analyse customer feedback and / or monitor business performance.   The City & Guilds qualifications in Travel Services and Tourism Services are aimed at those: performing daily tasks in leisure and tourism services and wish to develop and enhance their skills and knowledge further. already working in a tourism or travel services role (see next page for typical job roles)    

This course is suitable for learners who work or want to work as trainers/tutors/assessors in a range of sectors.

This qualification is primarily aimed at candidates who work as team leaders/office managers or supervisors within the logistics environment. The qualification covers the range of activities carried out by candidates such as team leading, performance management, customer care and the scheduling of operations.        

This qualification is designed for learners who work within the Housing Sector The qualification covers areas that allows the learner to explore how to work with colleagues and customers in a way that promotes equality and diversity whilst developing and maintaining ethical safe and sustainable working practices.      

This qualification is designed for learners who work in banks, building societies, mortgage providers, debt collection agencies, finance / HP providers and customer service organisations

Our Warehousing and Storage Level 2 QCF certificate will prepare you to enter or progress within the warehousing and storage industry. The qualification will enable you to demonstrate your competence and understanding in your role within the industry.