In order to successfully complete the qualification learners will undertake a project relevant to their individual role and learning environment. They will acquire the knowledge, tools and techniques associated with each unit that they will then implement in their current work environment. The project work assigned and evidence gathered will be reviewed during the regular 1-2-1 meetings with tutors/assessors and used for assessment purposes. Gower College Swansea utilises Smart Assessor which is an online Apprenticeship management tool enabling provider, learner and employer to effectively track learner progress.

The learner will be allocated a dedicated tutor/assessor who will work closely with both learner and employer to ensure the level and units selected are most suited to their individual role and organisational priorities. The Tutor/Assessor will visit the learner every 4-6 weeks in their workplace to assess progress and also set objectives for the next period. The learner will be assigned project work specific to their elected units, as well as be expected to gather evidence from their day to day role to demonstrate application of their new skills. They may be expected to attend seminars/workshops in addition to work based learning which will focus on the knowledge element of the qualification and support in developing understanding, skill and experience in this area.

Mandatory Units:
Communication & Employability Skills for IT
Health & Safety
Computer Systems
Develop own effectiveness & professionalism

Optional Units:
Security of ICT Systems
Software Installation & Upgrade
System Operation
Technical Fault Diagnosis
Testing ICT Systems
IT Technical Support
Computer Networks
Website Production
IT System Security
Event Drive Programming