Foundation Apprenticeship in Business Administration Level 2


Foundation Apprenticeship in Business Administration Level 2

Course Overview: 

This framework is designed to meet the skills needs of employers of all sizes across the public, private and not-for-profit sectors in Wales. It can help to attract new talent into a business administration role or to up-skill the workforce.
Fully funded, subject to eligibility. Please contact us to find out more.

Entry Requirements: 

We would require a pre-course meeting with you and your employer to discuss the course and to establish that this level and course content is suitable. We will also check that the candidate has the ability to demonstrate competence in administrative working practices within their current work role.

Course Delivery: 

The Apprenticeship Framework at Level 2 consists of the following qualifications:
1. QCF/NVQ Level 2 Diploma in Business Administration (10383 - OCR)
2. Essential Skills (Wales) at Level 1 in: Communication, Application of Numbers and Digital Literacy
The QCF/ NVQ has mandatory units such as:

  • Communication in a business environment
  • Manage personal performance and development
  • Develop working relationships with colleagues

Also this qualification offers a wide range of job-specific optional units covering topics such as:

  • Use and maintain office equipment
  • Produce business documents
  • Store and retrieve information
  • Provide reception services
  • Meet and welcome visitors
  • Manage diary systems
  • Collate and report data
  • Provide administrative support for meetings
  • Contribute to the co-ordination of an event
  • Organise  business travel or accommodation
  • Maintain and issue stationery supplies
  • Health and safety in a business environment


Progression Opportunities: 

It allows candidates to progress into a more senior role or possibly (depending on job role) to progress on to the following OCR qualification:

  • QCF/NVQ Level 3  Certificate in Business and Administration  
Additional Information: 

Benefits to the learner
The qualification can help you build on your existing experience and improve your skills and prospects of career progression and getting a more senior role in the workplace. Upon successful completion of the course, you will have:

  • attained a Nationally accredited qualifications
  • a salary while you learn
  • the ability to apply the knowledge gained from the course to your work

Benefits to the employer

  • Learning and qualifications with Government backed funding*
  • Minimal disruption from the workplace
  • A better skilled and knowledgeable workforce
  • Motivated employees
  • Increased productivity

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