Our retail courses are suitable for those that are already competent in basic retail skills but wish to further develop their knowledge and skills in the industry. These are work-based qualifications and you are supported throughout by a qualified assessor.

Our retail training team have more than 40 years experience of managing and assessing in the retail sector in small, large and multi-national retailers across Wales. We also offer an introductory course for those thinking of working in the retail industry, covering topics such as customer needs, customer service, personal presentation and team working.

Retail Training Courses

Level 2 Foundation Apprenticeship in Retail

This framework has been designed for individuals working within a retail environment as a general sales assistant as well as those in more specialist roles, for example beauty consultants or fresh food counter assistants.  Both the Retail Skills and Retail Knowledge qualification contain generic mandatory units which focus on the apprentice’s ability to function effectively in retail. This qualification has full funding for a limited number of places.  


Can't find what you're looking for. Get in touch to find out more about our bespoke training solutions that can be tailored to meet your specific needs.


GCS Training is a part of Gower College Swansea


Quality teaching means quality results.


Competitive pricing and no VAT.


Extensive course portfolio with consultancy and bespoke options.

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Call us on: 01792 284400.


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Customer Feedback

“Since our partnership with GCS Training and the training received, we have now secured new contracts with other major companies, which will benefit us in the future. We have used this training to achieve a more efficient and productive service. ”
Bernard Davies Commercials