C&G Level 4 Diploma in Advice & Guidance (QCF)


C&G Level 4 Diploma in Advice & Guidance (QCF)

Course Overview: 

This qualification is primarily aimed at candidates who provide advice and guidance support to others. It recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities. This is shown in the range of optional units available.

Entry Requirements: 

This qualification is suitable for those:

  • who have particular customer service and administrative or supervisory job roles
  • who are working in designated advice or guidance organisations
  • whose role is to provide service to customers and support to practitioners
Course Delivery: 

The qualification requires proof of competence across both mandatory and optional units.

  • Develop interactions with advice and guidance clients
  • Manage a personal caseload
  • Evaluate and develop own contribution to the service
  • Operate within networks
  • Understand the importance of legislation

Optional units from a selection including:

  • Present cases for advice and guidance clients in formal proceedings
  • Undertake research for the service and its clients
  • Design information materials for use in the service
  • Assist advice and guidance clients to decide on a course of action
  • Enable advice and guidance clients to access referral opportunities
  • Assist clients through advice and guidance and review their achievement of a course of action

With the support of your assessor you will undertake work based assessments, observations, witness testimonies, case studies, statements and work based evidence.


01792 284400

GCS Training is a part of Gower College Swansea


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