C&G Level 3 Certificate in Advice & Guidance (QCF)


C&G Level 3 Certificate in Advice & Guidance (QCF)

Course Overview: 

This qualification is primarily aimed at candidates who provide advice and guidance support to others. It recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities. This is shown in the range of optional units available.
The qualification requires proof of competence across both mandatory and optional units, achieving a total of 21 credits.

  • Establish communication with clients for advice and guidance
  • Support clients to make use of the advice and guidance service
  • Review own contribution to the service
  • Understand the importance of legislation and procedures

Three optional units from a selection including:

  • Develop interactions with advice and guidance clients
  • Prepare clients through advice and guidance for the implementation of a course of action
  • Liaise with other services
  • Interact with clients using a range of media
  • Assist advice and guidance clients to decide on a course of action
  • Enable advice and guidance clients to access referral opportunities
  • Assist clients through advice and guidance and review their achievement of a course of action
Entry Requirements: 

This qualification is suitable for those:

  • who have particular customer service and administrative or supervisory job roles
  • who are working in designated advice or guidance organisations
  • whose role is to provide service to customers and support to practitioners
Course Delivery: 

With the support of your assessor you will undertake work based assessments, observations, witness testimonies, case studies, statements and work based evidence.

Progression Opportunities: 

QCF Level 4 Diploma in Advice & Guidance


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