The course is an introduction to individuals and will help recognise when a situation is becoming confrontational and take steps to diffuse the situation. It is vital for those working in the care, transport and education sectors.

This course provides support for current and aspiring leaders and managers with the professional and personal development of leadership skills. 

The ILM Level 7 Award in Executive Management has been specifically desgined to give practising or potential senior managers critical evaluative skills for their formal development in this role.

A Facilities Management NVQ offers a range of units covering services such as building maintenance, energy management, resource management, environmental protection, procurement, security, reception and customer care.

This qualification is designed for supervisors and first line managers, to support the development of their skills in maintaining and developing the effectiveness and efficiency of the operations for which they are responsible for, by motivating and developing the people who work in the team or department; fostering effective communications and developing a sense of team/corporate identity.

The ILM Level 3 Award in First Line Management is a qualification that has been specifically designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.

The programme is adaptable within the criteria required by ILM and will be beneficial to anyone with an input to improving business techniques,

STARTS 1ST MAY...The ILM Level 3 Award in Leadershp and Management skills has been designed to develop the leadership and management skills of practicing or aspiring first line managers.

This qualification is primarily aimed at candidates who work as team leaders/office managers or supervisors within the logistics environment. The qualification covers the range of activities carried out by candidates such as team leading, performance management, customer care and the scheduling of operations.

STARTS 16TH APRIL...This qualification is designed for managers, to support the development of their skills and their staffs, by maintaining and developing the effectiveness and efficiency of the operations for which they are responsible for, by motivating and developing the people who work in the team or department; fostering effective communications and developing a sense of team/corporate identity.

The CMI Level 5 Diploma in Management Consultancy is an internationally recognised qualification and is intended for either people who want to enter management consultancy from a functional discipline, or those who wish to develop their skills, knowledge and competencies needed to operate in the field of management consultancy. 

The ILM Level 5 Award in Management is a qualification that has been specifically designed to give practising or aspiring middle managers a solid foundation in their formal development as a manager.

This qualification is designed for managers, to support the development of their leadership and management skills in personal development, leadership, management resources, information, performance, customer and market awareness.

This qualification is designed for managers, to support the development of their leadership and management skills in personal development, leadership, management resources, information, performance, customer and market awareness.

The Level 3 Certificate in the Principles of Sustainable Resource Management underpins a broad range of occupational roles in the collection, transport, treatment and final management of waste and resources.

STARTS 4TH JUNE...This course is suitable for those who are involved or are aspiring to be involved in the design and delivery of training programmes in the future.

The ILM Level 3 Award in Service Improvement has been developed to enable learners to lead a small scale service improvement process, using a selected lean production technique, in their workplace, alongside a wide range of leadership and management skills.

The course is aimed at those who wish to manage their time more effectively and achieve control over the demands in their lives. We also explore the role that assertiveness plays in order to accomplish this.

Developed for senior managers who have the responsibility to translate organisational strategy into effective performance, the Level 7 Award in Strategic Management and Leadership requires the manager to focus on the requirement of implementing the organisation’s strategy.

The Level 2 Diploma for Sustainable Recycling Activities underpins a broad range of occupational roles in the collection, transport, treatment and final management of waste and resources.