Course Delivery: 

The learners will be allocated a dedicated tutor/assessor who will work closely with both the learners and employer to ensure the units selected are suited to their individual roles and organisational priorities. The tutor/assessor will visit the learner every 4-6 weeks to conduct observations for the performance criteria and discuss requirements for completing written statements to cover knowledge criteria.

The knowledge criteria will be require the learners to prepare statements in their own time.

Assessment 

To successfully complete the apprenticeships, learners will undertake a work relevant to their individual role and learning environment. Competency will be assessed by observation and through gathering product evidence. The assessment and statements will be reviewed during the regular 1-2-1 meetings with tutors/assessors in the workplace. Gower College Swansea utilises Smart Assessor which is an online apprenticeship management tool enabling provider, learner and employer to effectively track learner progress.

Mandatory units

• Contribute to the provision of customer service
• Supervise the receipt, storage or dispatch of goods
• Take responsibility for health, safety and security of your team
• Provide leadership for your team

Optional units

• Pick goods in logistic environments
• Keep work areas clean
• Moving and/or handling goods
• Receive goods
• Process orders for customers
• Place goods in storage
• Assemble orders for dispatch in logistic environments
• Keep stock at required levels

Benefits of the apprenticeships

• Gain a recognised qualification
• Can identify skill gaps
• Can identify the potential for career progression
• Supports career progression