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Digital Skills for Business: Digital User Level 3 - Apprenticeship

Apprenticeship, GCS Training
Level 3
AGORED
Jubilee Court
21 months
Telephone: 01792 284400 (Jubilee Court)

Overview

Digital Skills for Business is a fully-funded apprenticeship that has two pathways available:

  1. Digital User
  2. Digital Application Support

Both pathways provide a route to develop and embed digital skills through on-the-job vocational learning to improve individual and organisational digital capabilities. They also support mission three of the 2021 Digital Strategy for Wales to ‘Create a workforce that has the digital skills, capability and confidence to excel in the workplace and in everyday life’.

The digital user pathway is primarily for candidates in roles such as:

  • Administrations, who handle data and documents
  • Workers in a range of industries, who interact with digital systems and automation
  • Junior operatives, operatives or team leaders, who make use of data centric digital systems to process and store data
  • Almost all users of primary digital and data systems of any sort

Key information

To be eligible for apprenticeship funding, the apprentice must be employed for more than 16 hours per week and based in Wales.

The learners will be allocated a dedicated tutor/assessor, who will work closely with both the learners and employer to ensure the level and units selected are suited to their individual role and organisational priorities. The tutor/assessor will meet with the learners every 4-6 weeks to assess progress and set objectives for the next period.

The learners will be assigned project work set to their elected units, as well as be expected to gather evidence from their role to demonstrate application of their new skills. The learner may be expected to attend seminars or workshops in addition to work-based learning, which will focus on the knowledge element of the qualification and support in developing understanding, skills and experience in this area.

Mandatory units

  • Data management software
  • Digital communications
  • Spreadsheet software
  • Word processing: Using advanced features
  • Digital security for business
  • And more!

Optional units

  • Digital responsibility
  • Digital information literacy
  • Advanced data representation and manipulation for IT
  • Database software
  • Project management software
  • With many more available!

To successfully complete the qualification, learners will undertake projects and work-based tasks to meet the qualification criteria, relevant to their individual role and learning environment. They will acquire the knowledge, tools and techniques associated with each unit that they will then implement in their current work environment.

The work assigned and evidence gathered will be reviewed during the regular group and 1-2-1 meetings with tutors/assessors and used for assessment purposes. Gower College Swansea utilises Smart Assessor which is an online apprenticeship management tool enabling provider, learner and employer to effectively track learner progress.